Quick fixes and answers to common questions.
Send any of these commands to FitSorted on WhatsApp:
Send start to begin your setup again. This won't delete any food you've already logged. If buttons don't show, you can type your answers instead (e.g. type lose, maintain, or gain).
After logging food, send that was yesterday to move it. You can also log directly to past days: yesterday: chicken stir fry or monday: 2 eggs on toast.
Our AI estimates based on average portions. Be specific for better accuracy: 200g chicken breast is better than chicken. You can also save your own entries: save my smoothie = 350.
Check-ins are sent at 6:30 AM and 8:00 PM (SA time). Make sure your setup is complete â send help to check. If your goal shows, you're set up correctly.
Send summarize yesterday or log yesterday to see a full breakdown with macros.
Send start to redo your setup with new numbers. Your food logs are kept.
Send delete to permanently remove all your data. You can also send export first to download everything (your right under POPIA).
We usually reply within a few hours.
Or send support in your FitSorted chat